Can I just not work today?
This week has sucked. We got spoiled at work with a pretty slow day on Tuesday, only to get a deluge of people on Wednesday who just had to have their things done right now. The only things that could have been better on Tuesday were the fact that we had to deal with one woman who was coming to get her daughter’s birth control a week early and insurance wouldn’t cover it yet (we were unaware that her MD had told her to skip the sugar pills, something we’d also dealt with on Friday, and Monday) and she’s bitching at us about how now her daughter’s going to get cramps. We also discovered that we were billing out some guy’s insurance for 30 tabs of Combivir since January but actually dispensing him 60 tabs, which should have been correct, so we’ve effectively fucked up our inventory and gotten paid for half of what we actually gave out. Lovely!
One Tuesday our local crackhead came in, handed Supertech 4 scripts, told her she didn’t have enough money for all of them and pointed out which one she’d like to just get a couple of until she got paid this week. This is typical of the crackhead, but it turned out that the one she specificaly asked to not get charged for was the cheaper of her two copays, and she wasn’t expecting to pay $3 for one of the others. As usual she stands at the register whining about how she needs this stuff, doesn’t have the extra $2, she just got released from the hospital, etc, and another of our regulars tells her she’ll cover the $2. Crackhead thanks her and promises to come back on Wednesday to bring the $2 back for us to give her and we’re all sitting behind the counter thinking “She’s never going to see that $2 again. However, once in a great while the universe throws us a curve ball, and crackhead showed up yesterday with the $2. As luck would have it, she showed up about 5 minutes before the woman who loaded it to her showed up, so they got to do the dance of “Take it - no, keep it - no, take it” for a while.
And when I say that that was the highlight of my day yesterday, I mean it. I felt very bad about leaving the RPh there without a tech for the last 3 hours considering that the order hadn’t been touched and I know she was frazzled as hell, but I just couldn’t stand being there anymore.
Tags: crackhead, insurance, killmenow, work
October 2nd, 2008 at 9:18 am
You are so lucky to come across crackheads, I only come across totally average douchbags.
October 2nd, 2008 at 8:46 pm
@Robin - We get those too. Had one today who came in as though he owned the place declaring that we’ve had things he’s needed in the past and he just knew we could fill his brand-name-only script, etc, etc. He yelled across the pharmacy because he’s too important to actually come up to the counter after giving us the script, and then made Supertech call around to find someplace that did have it (surprisingly, someone did, I wasn’t hopeful that he’d get it).